6. What unusual pay policies, shift differentials, OT or Holiday rules, other varying rates, etc., should you be sure to cover when reviewing options with vendors?
In discussing this with the payroll department, you will need a clear understanding of the steps taken between collecting the approved timecards, and entering the time into the payroll software. What are the most complex calculations that they run into? In which areas do they most frequently find mistakes? Do the rules and policies vary significantly between employees, departments, or locations?
7. What other processes are currently manual that we can possibly automate efficiently at the same time?
8. What level of implementation & support will we need?
